CM Tourisme

Adventure on your doorstep

Charleroi Métropole Tourisme is the tourism platform that groups together the 29 municipalities of Charleroi.

Adventure on your doorstep

Charleroi, a post-industrial city, fascinates those who love urban and/or underground activities. The surrounding area is formed of plateaus, open landscapes punctuated by small woody valleys and listed architectural heritage.

To the south of the city is a complex of 5 lakes against the backdrop of wild and preserved countryside with features that are unique in Europe and make it a destination for leisure and relaxation. During the year, Charleroi offers activities for everyone. Do you want to get back to nature, practise a sport, enjoy an urban experience, discover heritage or taste local flavours? The two “Pays des Lacs” and “Pays de Charleroi” Maisons du Tourisme have joined together to present the tourist gems of their region.

Adventure on your doorstep
Zones de Charleroi

The maisons du tourisme (tourist offices)

The maisons du tourisme (tourist offices)

The Pays des Lacs

No need to travel far to get away. Set off on an adventure that’s off the beaten track. Unspoilt nature, centuries-old forests, five of the most beautiful bodies of water in Belgium and more – the Pays des Lacs is sure to move you. From a simple stroll and tasting specialities to water sports and watching wildlife, boredom is a thing of the past. Allow yourself to be enchanted by the charm of the Pays des Lacs, a genuine gem located in the heart of Belgium.

Let’s reinvent travel… together. Today, travelling also means a commitment to the environment and the local economy. In the Pays des Lacs, supporting stakeholders in the tourism sector and protecting nature are key concerns. To this end, the team at the Tourism Office is constantly reinventing itself. The region offers services, activities, shops, restaurants and accommodation that enhance and preserve the sustainability of our nature. As a result, you can set off to discover the authentic things that only insiders know about. A change of scenery is guaranteed. You will feel right at home on a solo or group excursion, a trip for two or even a getaway with friends You will be accompanied by our team of enthusiasts, who will take care of you and nature.

Download our tourist guide
Cover magazine touristique fr

Download our tourist guide

The Team

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    Christine Charue

    manager

    Christine loves travel, meeting people and history and is particularly keen on contributing to her region’s tourist and economic development.

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    Florence Cocx

    project forêt du pays de chimay

    With in-depth knowledge of the south of France — her region — a fan of her local football club and fond of authentic experiences, Florence supports our operators in the creation and promotion of their Forêt du Pays de Chimay products.

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    Jean-Francois Hublet

    project leader

    A basketball fan, Jean-François is personable and has a flair for business. He is on the front line in developing the Leader project which aims to make our region a destination of excellence.

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    Jean-Pierre Hubert

    green tourism

    A nature lover and hiker, he searches the region to find interesting cycle touring routes or enjoyable hikes for you.

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    Mélanie Gaudoux

    administrative department

    Quadrilingual and a globe-trotter, Mélanie manages contracts, accounting and calls for bids while listening to jazz music — the sound improves her concentration. 

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    Christine Fernandes

    secretarial department

    Manning the telephone switchboard, tracking emails, payments or orders — nothing gets past her. To relax, she takes care of her grandson or plays computer games.

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    Philippe Muyldermans

    ict collaborator

    Philippe loves science and computer games and we can count on him to solve IT problems. But he can also help you make a map to explore the region.

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    Eloïse Hennebois

    customer service

    Eloïse is interested in Asia and horse riding. To answer your tourism questions, she takes her queue from the countries of the rising sun: rigour and discretion.

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    Alice Van Schouwburg

    customer service

    An enthusiastic cyclist, she has always explored nature and local know-how. She’ll be delighted to let you in on her favourite routes and choice discoveries.

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    Julie Blondeau

    marketing department

    Passionate about news, fashion and travel, her skills are very useful in coordinating our different communication media.

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    Mélanie Feron

    digital department

    An event, a new activity or tourism news? Mélanie’s passions are music and dance; she hops from the website to social media to spread information.

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    Xavier Moreaux

    sales department

    A fan of football, cycling and regional folklore, Xavier organises your day or your stay down to the last detail.

The maisons du tourisme (tourist offices)

Le Pays de Charleroi

The “Maison du Tourisme du Pays de Charleroi” covers 9 towns and municipalities: Charleroi, Aiseau-Presles, Châtelet, Courcelles, Gerpinnes, Farciennes, Fleurus, Les Bons Villers and Pont-à-Celles.

"It’s a land of contrasts where the landscapes mix and offset each other to create an unforgettable experience. Walk along the towpath of the Sambre river, at the heart of the industrial wasteland, surrounded by street art, then climb to the top of a slag heap, to admire the beautiful panorama across the city and the natural wealth of its hinterland. This is the diversity we want you to discover. We will do everything to welcome you and share our passion for a unique region."

Download our tourist guide
Thumb guide tour pdc

Download our tourist guide

The Team

  • example

    Valérie DEMANET

    manager

    Tourism strategy. Relations with tourism operators & Charleroi Métropole. Press relations & partnerships. Administrative and financial management.

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    Nancy MEULEMANS

    secretariat - guide unit

    Management Secretariat. Administration Guide Unit. Wallonia Destination Quality Label.

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    Sandra NOÉ

    project manager

    Relations with official tourist organisations and local operators. Coordination of Labels & Greeters. Tourism strategy and development of Slow Tourism projects.

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    Sara FLORENCE

    project manager

    Promotion on the website, Instagram and Tik Tok. Tourism strategy and development of Mice projects.

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    Delphine KINDT

    guided tour management

    Management of guided tours for FR groups. Relations with Greeters.

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    Patricia ALESSI

    reception and shop area - guided tours

    Coordination of the Welcome and Tourist Information Office & the Local Producers and Designers Counter. Management of guided tours in foreign languages.

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    Jonathan CHARLES

    promotion

    Coordination of events and trade fairs. Content and distribution of promotional brochures. Coordination of tourist information points. Relations with influencers.

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    Marie STASSENS

    online and offline communication - press relations

    Promotion on the website and Facebook. Relations with the press and advertisers.

  • Stéphane LANNOY

    promotional materials development

    Graphic design of visuals and promotional material.