Cookies Policy

1. Cookies

Cookies are small data or text files that are placed on your computer by websites or applications. Said cookies may have different functions. We can talk about functional cookies (for example, when you choose a language or add add a purchase to your “shopping cart”), session cookies (which are temporary) and tracking cookies (which analyse and record your behaviour as you use the website, in order to optimise your usage experience).

The Belgian law of 13 June 2005, which pertains to electronic communications, contains certain provisions regarding cookies and their usage on websites. The application of the Belgian law is based on the European e-Privacy directive, which suggests that the use of cookies, along with their regulation, differs from country to country within Europe.

2. What are cookies used for?

The Tourist Offices wish to inform you about the rules regarding the use of cookies as precisely as possible, as well as the types of cookies used on their websites. By using our site, you are consenting to the use of cookies. Cookies help to optimise your use of their website, to remember your technical choices (for example, language choice, newsletter subscription, etc.) and to suggest offers and services that are customised to your needs.

In order to use the CM Tourisme website, you are advised to enable cookies. If cookies are not enabled, we are unable to ensure that your visit to our website will be free from technical issues. However, you are free to disable cookies if you wish.

We use cookies to improve your visit to, and usage of, our website. Our cookies are safe. The information we collect through the use of cookies helps us to identify any issues with our website and to offer you specific and customised services that we think may interest you.

3. What types of cookies does CM Tourisme use?

We talk about the following types of cookies, based on their primary purpose:

  • Essential/necessary cookies

    These cookies are needed in order for our website to function correctly and cannot be disabled. They are configured based on what you do on our website, such as defining your privacy parameters and log-in credentials or filling in forms. These cookies allow you to browse our website (for example, return to a previous page, etc.).

  • Non-essential cookies

    These cookies are not needed for our website to function correctly but they help us to offer you an improved and customised user experience.

    • Functional cookies

      These cookies allow us to offer you an optimised and customised user experience on our website. These cookies may be placed on your computer or by external suppliers whose services have been added to our pages.

    • Analytical cookies

      These cookies allow us to offer you an optimised and customised user experience on our website. These cookies may be placed on your computer or by external suppliers whose services have been added to our pages.

    • Tracking cookies

      These cookies may be placed on our website by our advertising partners. These companies can use them to target your preferences and offer you relevant ads on other websites.

We use two types of cookies: our own cookies and cookies from carefully selected partners, who we collaborate with and who advertise our services on their websites.

4. Third-party cookies

Domain name: www.cm-tourisme.be

Cookie name

Cookie type

Storage period

__ga

Analytical – The Google Universal analytics javascript library uses first-party cookies to: distinguish unique users and throttle the request rate.

2 years

__gat

Analytical – Used to distinguish users

session

__gid

Analytical – Used to distinguish users

1 minute

cookies

Technical – Used to remember if the user has accepted the cookie policy.

1 year

We invite you to consult our Privacy policy for more information about how your personal data is processed by CM Tourisme.

5. How can I manage my cookies?

Make sure that cookies are enabled in your browser. In order to enable cookies, you must do the following:

If you use Microsoft Internet Explorer

  1. In Internet Explorer, click on “Internet options” in the “Tools” menu.
  2. In the “Privacy” tab, click on “Settings” and then “Advanced”.
  3. Scroll down to authorise cookies.
  4. Click OK.

If you use Mozilla Firefox

  1. Click on the “Menu” button (represented by three horizontal bars) in the top right-hand corner of your browser and click on “Preferences”.
  2. Select the “Privacy” tab.
  3. In the “History” area, select “Use customised settings for history”.
  4. Check “Accept cookies”.

If you use Google Chrome

  1. Open Chrome.
  2. Click on the “three dots” in the top right of your screen and then on “Settings”.
  3. Click on “Advanced settings”.
  4. Find the “Privacy and security” section and click on “Site settings”.
  5. Click on the “Cookies” option.
  6. Select the “Allow sites to save and read cookie data” option.

If you use Safari

  1. Click on “Preferences” in the “Safari” menu (which you will find in the Safari browser window).
  2. Click on the “Security” tab.
  3. Click on “Accept cookies” and “Always” or “Only from sites that I visit”.

If you visit the CM Tourisme website, you are advised to enable cookies. However, you are free to disable cookies using your browser settings. In order to disable cookies, you must do the following:

If you use Microsoft Internet Explorer

  1. In Internet Explorer, click on “Internet options” in the “Tools” menu.
  2. In the “Privacy” tab, click on “Settings” and then “Advanced”.
  3. Scroll up to authorise cookies.
  4. Click OK.

If you use Mozilla Firefox

  1. Click on the “Menu” button (represented by three horizontal bars) in the top right-hand corner of your browser and click on “Preferences”.
  2. Select the “Privacy” tab.
  3. In the “History” area, select “Use customised settings for history”.
  4. Uncheck “Accept cookies”.
If you use Google Chrome
  1. Open Chrome.
  2. Click on the “three dots” in the top right of your screen and then on “Settings”.
  3. Click on “Advanced settings”.
  4. Find the “Privacy and security” section and click on “Site settings”.
  5. Click on the “Cookies” option.
  6. Deselect the “Allow sites to save and read cookie data” option.

If you use Safari

  1. Click on “Preferences” in the “Safari” menu (which you will find in the Safari browser window).
  2. Click on the “Security” tab.
  3. Choose to block Cookies.

6. What are your rights?

Since cookies may process your personal data, you are entitled to legitimate and secure processing for your personal data. Since you are affected by the processing of your personal data, you retain the following rights:

  • Right to rectification: inaccurate or incomplete personal data may always be corrected, or even deleted, upon the request of the relevant individual.
  • Right to object: you may oppose the processing of your personal data if there are compelling and legitimate reasons to do so.
  • Right to access: any individual that can prove their identity has a right to access information regarding the processing (or lack thereof) of their personal data, as well as information about the purposes of the processing, the categories of data processed, the types of recipients that the data will be communicated to and the storage period for personal data.

Exercising these rights must always comply with the methods outlined in our Privacy policy. If you still have questions or comments about cookies after reading this document, you can always contact us at info@cm-tourisme.be